Return Policy

We would accept return/exchange within 7 days after order is shipped for the reason of product quality problem. After 7 days, please contact the services center that written at the warranty card of the products.

The product, accessories and packages; documents like delivery invoices, operation manual and other documents; information like, customers’ names, coupon/points used in transaction (if applicable) and return/refund reasons will be required for the return/refund process. If customers are not able to provide the mentioned documents, return/refund may be rejected.

Only one return/exchange will be accepted for one purchase.

The following cases will not accept the service of returns and refund or returns and exchange:

·         The product receipt period has been more than 7 days.
·         The Client cannot provide the transaction number or transaction relating information from Dream Team.
·         The product has been unsealed or has been used (for example, a tape or box is torn off).
·         The product is unpackaged, damaged or incomplete.
·         Do not accept returns for any discounted items, clearance, or limited sales.
·         Any freebies

In case of any dispute,  Sunshine Telelcom Limited reserves the right of final decision.